Data Protection & You
The Data Protection Act requires companies and individuals who process and retain information about their customers to tell the customer how the information will be used and to what purposes it will be put
The Act does not restrict itself only to information kept on a computer. It is relevant to any ordered filing system. The information below describes how your data will be processed. We will not use your personal data in any other way without first informing you.
Central Bridging receives, holds and processes information relating to individuals (‘personal data‘) in accordance with the Data Protection Act 1998 (‘DPA98’). In doing so we are committed to maintaining the privacy and protection of all personal data collected
Collection of Data
We will collect information which you provide to us when you enquire about or apply for finance, which includes information gained from our Loan Application Form. This may include certain sensitive personal data. We may also collect data about you from our searches at various Credit Reference Agencies (see below)
Use of Data
We may use your personal data to :
We may also use and disclose your personal information to permit access to your information by any regulatory or legal authority where required by law and to ensure that we are complying with all regulatory requirements when processing your data.
We may keep your information for several years. You can ask for the information not to be used to offer you other products or services. We have a duty to keep the personal information which we hold about you up to date and accurate and secure from misuse or accidental loss or damage
Credit Reference Agencies – Searches & Financial Links
Please note that searches at Credit Reference Agencies will be shown in any other searches which are made in connection with applications made by you and/or other members of your household
Information held about you by a Credit Reference Agency may already be linked to records relating to another person, for example your spouse, and for the purpose of your loan application you will be treated as financially linked. Your loan application will be assessed with reference to all linked records.
If you have confirmed you are linked financially with another person, you are declaring that you are entitled to disclose information about that person and/or anyone else referred to by you and that you authorise us and any search, link and/or record information at credit reference agencies about you and/or anyone else referred to by you. The names and addresses of the main Credit Reference Agencies are shown in the ‘Credit Reference Agencies Section. We may use one or more of these agencies. Information about which Credit Reference Agency was used will be made freely available
We may check the information supplied on your loan application form against data held by Credit Reference Agencies. This may include more than one search being made. Every time a search is made it is recorded by the Agency and disclosed to other organisations on any later searches. We will use the information obtained in credit reference searches to help assess your application. We may check your details with a Credit Reference Agency or with other Agencies to satisfy itself that all the details on the application are true, and that the application has been really made by you
If we suspect information is false or inaccurate it may be reported it to a fraud prevention agency
Sometimes we may not wish to lend. This may be for a number of reasons. We do not have to tell you exactly why you have been refused a loan.
Credit Reference Agencies do not keep "blacklists" nor do they give any opinion about whether or not credit should be granted. They do have a duty to keep information up to date and accurate
The main Credit Reference Agencies are:
All lending companies use one or more of these agencies
Credit Reference Agencies keep a wide range of information. This includes information from the electoral roll (sometimes known as the voters roll) and records of most county court judgments and bankruptcies. They also retain information relating to previous and existing credit and a record of searches made against the file
Lenders share information through the agencies providing a history of how punctually payments are being made or have been made. Loan information is usually held on file for 6 years. Details of the voters roll may be held for much longer. Information about credit searches is kept for up to two years.
Access to your Data
You are able to see what information we hold about you. You can ask us for a copy at anytime. We will also tell you where the information was obtained. You will need to write and we may charge a small fee (£10 maximum). We will reply within 40 days from receipt of your fee. If you wish to see the information contained on a Credit Reference Agency file you can do so by writing to the relevant Agency. The agency must respond within 7 working days. A fee may be required
If your credit reference file contains information about other people with whom you have no financial connection or if it contains information which is incorrect you can ask for the entry to be corrected, removed, or have a note put on the file explaining why you think the information is wrong. The agency will not remove correct information
The Information Commissioner provides a useful leaflet which explains how to request changes to your credit reference file. The easy to read leaflet includes examples of letters and details of various actions you may take to amend a file. You can obtain a copy of the free leaflet by writing to: No Credit Leaflet, P.O. Box 99, Nelson, BB9 8GS Information is also available at www.dataprotection.gov.uk
Should you wish to obtain a copy of the personal data we hold on you please write to Central Bridging, Granary Wharf, Wharf Road, Burton on Trent, DE14 1DU, enclosing your payment of £10 for our administration costs. As soon as we are satisfied as to your identity we will send you, within 40 days, a copy of all the data we hold concerning you. Please contact us at the same address if you have any reason to believe the data we hold on you is inaccurate
Calls to our offices may be recorded for our protection and yours. Calls may be used for training and monitoring purposes and may be used in the unlikely event of a complaint
Changes to our Data Protection Policy
We may edit or amend our Data Protection Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent notice on the home page of our website. We will collect and process all personal data in respect of its data subjects in line with the data protection principles.
Central Bridging Loans Limited
Granary Wharf Wharf Road
Burton on Trent